SKIP THE PHONE QUEUE – WE’VE GOT YOUR BACK.
If a document you uploaded gets rejected, don’t worry – we’ve provided you with an easy way to fix it without waiting in a call queue for customer support. For any item marked “Rejected,” simply click on the “+” sign next to the requirement to view helpful guidance and the recommended next steps.
BEAT THE RUSH AND SECURE YOUR FUTURE.
Make the smart move and upload your documents and requirements early to avoid potential delays and backups later in the season as more and more students do the same.
NO ONE’S PERFECT.
On average, one out of every four uploads is rejected at first for not meeting the hospital’s or school’s program requirements. So build in a buffer for yourself to adapt and respond!
Need more help?
You can also check out our video FAQ library! Simply login to myCB and click on “Need Help?” at the top right-hand corner of your screen.