This page provides a collection of short, instructional videos designed to answer common questions and guide users through key features.
Our help desk team has compiled these step-by-step tutorials to offer helpful insights and ensure a smooth and efficient experience for myCB users.
If you are having trouble with order placement, please clear your cache and cookies or use an incognito browser.
You have several options to pay for your CastleBranch order. These methods include: MasterCard, Visa, Discover, debit, electronic check and money order. Note: Use of electronic check or money order will delay orderprocessing until payment is received.
You may choose to pay for your order in monthly installments. The monthly installment amount depends on the amount of the order. The installment payment also includes a $2.99 per installment payment fee.
For security reasons, all orders must be placed online.
Depending on your package, you may be asked during the order process if you wish to rush your order. Rush orders are ONLY available to users paying with a credit/debit card.